January 4, 2013 by Tom Zeliff Categories: Industry News & Insights

Every year around this time, lists predicting what is in store appear online for every topic imaginable. Bear with me for one more on technology forecasts that directly relate to how your documents and information may be managed and accessed in 2013.

From a list of 110 technology forecasts compiled by John Mancini, President at AIIM, below are 5 that I think are most directly related to document management. John gathered his list from bloggers at Gartner, Forbes, Mashable and other respected companies, and threw in 10 of his own.

1. Cloud and mobile becoming one. “This is an interesting one from Forrester’s John Staten. Many cloud projects are driven by the need to mobile access to back-end applications. “More often than not, we are finding mobile applications connected to cloud-based back-end services (increasingly to commercial mobile-back-ends-as-a-service) that can elastically respond to mobile client engagements and shield your data center from this traffic. Nearly every software-as-a-service (SaaS) application has a mobile client now, which is proof of the model as well.” Source: Forbes, 7 Predictions for Cloud Computing in 2013 That Make Perfect Sense

2. Mobile device battles: “Mobile phones will overtake PCs as the most common Web access device worldwide and that by 2015 over 80 percent of the handsets sold in mature markets will be smartphones.” Source: Gartner Identifies the Top 10 Strategic Technology Trends for 2013

3. “Via migrations from the “right hump,” core document and collaboration technologies arenow becoming available via the cloud to a host of organizations that heretofore relied on a chaotic mess of file shares. The trick will be to avoid simply taking C drive and file share digital landfills and moving them to the cloud.” Source: AIIM 100 technology predictions (plus 10 of my own) for 2013

4. “True document collaboration (vs. either the poor Word “Track Changes” approach or the chaotic, little editorial control Google Docs approach) will become increasingly important.” Source: AIIM 100 technology predictions (plus 10 of my own) for 2013

5. The “we will never put important information in the cloud” and “we must choose between the cloud and on-prem” militancy is evolving into an awareness that the future lies in a hybrid environment in which information is managed across a continuum of platforms and devices. Source: AIIM 100 technology predictions (plus 10 of my own) for 2013

My Own Forecast:

Cloud document management and office automation services, including workflow and e-forms, willplay an increasingly important role in how companies manage, access, share and process critical business documents in 2013 and beyond. Cloud, mobile and collaboration are recurring themes that appear in many of the 110 forecasts. Combined with the fact that document management and workflow automation software are now affordable to even the SMB market, companies of all sizes will embrace these services to gain a competitive advantage.

You can find John’s compiled predictions along with links to their sources in AIIM’s Digital Landfill blog post, “100 technology predictions (plus 10 of my own) for 2013.”