January 4, 2012 by Mitch Taube Categories: Office Automation

An article in NY Enterprise Report discusses the marked increase in outsourcing in 2011 pointing out that “not only did more companies use outsourcing than in previous years, but they did so for a wider range of activities and functions.”

For businesses and organizations of all sizes, business process outsourcing is a win-win as the company can:

  1. Focus on their core competencies
  2. Benefit from secure, redundant and full-featured IT infrastructures without any capital investment
  3. Benefit from the expertise of the companies they outsource to

Whether a large corporation or a small-to-medium business, business process outsourcing (BPO) of critical functions in document intensive areas such as accounts payable services, human resource services or customer service can quickly improve productivity and reduce costs.

Working with a BPO Provider

Look to a BPO partner to perform tasks that are productivity bottlenecks in your organization. Those logjams can distract from your company’s core business goals while requiring a disproportionate percentage of internal resources. That’s the very reason business process outsourcing delivers a quick Return on Investment and can help strengthen your company’s competitive position.

Identify with the help of your BPO partner, the critical document-intensive business process that are draining your productivity. Typical of most businesses, accounts payable processes tend to be inefficient, costly and time consuming. Opening and distribution of mail, routing invoices for approval, invoice processing, filing of processed invoices, document retrieval and audit preparation top the list.

Finding the Right BPO Provider Whose Services will Result in Savings

A skilled provider will employ comprehensive project management and multiple vendor partnerships to craft a solution that’s unique to the customer and deployed quickly and seamlessly. The right BPO partner offers services for handling high volume projects and backlogs as well as your company’s daily work, allowing you the flexibility to use BPO services every day or only when necessary. They will also be equipped to provide on-site or off-site services that deliver cost savings and increased efficiencies, such as:

  1. Document scanning services
  2. Cloud-based or in-house document management services
  3. Mailroom services
  4. Workflow automation
  5. E-form services

Whether your company is turning to business process outsourcing to improve productivity, enhance compliance efforts or go green, the key is finding an experienced BPO partner who understands your business. Doing so can be the first step to a leaner operation and a stronger bottom line.