Comprehensive Technical Support


From installation to implementation, our professional staff will ensure your experience with our document management software is painless.

Our Team is Your Team, Too

With Digiscribe, you’re in good hands–our professional services team is trained and certified by the companies whose software we resell. We’re consistently recognized by these companies as leading partners and awarded for excellence in service and technical support.

Whether you choose cloud or in-house document management software, we’ll have you up and running in a few days with no disruption to your ongoing business processes.

How We Support You

 

Trouble-free Installation

All software is tested upon installation to ensure a trouble-free and rapid deployment in your IT environment.

 

Software Integration

Integrate your document management software with your accounting, human resource and other line-of-business systems without the need for expensive custom programming.

 

Software Training

Users and administrators are thoroughly trained upon implementation and whenever you need a refresher, with both onsite and web training options available.

 

Workflow Automation Design

We design and implement automated workflows based on your business rules and processes to accelerate processing, ensure accountability and streamline your key business processes.

 

 

Ongoing Technical Support

Once you are up and running, we help you diagnose software issues, walk you through upgrades, and set up additional paperless projects in your organization.

 

Document Database Conversion

We will convert images and indexes from your existing document management system to most any other platform.

 

We care about finding the right solutions for you. Schedule a consultation with us today.

Contact Us

What Our Clients Say

Your helpdesk helped me out better than any software company I’ve ever dealt with.


Ed Kaye, President
Advantage Funding
Lake Success, NY

Digiscribe excels in open communications and a genuine willingness to help solve problems.


John LaPlante, Director IT Development
Accor North America
Carrollton, TX

The images were scanned and indexed with great organization and excellent quality. Your client support team has been so supportive with their phone calls and emails to clarify the titles of our documents. The indexing fields and search criteria chosen really fit our office needs.


Melanie Chong, Business Office Clerk
Great Neck Library
Great Neck, NY

Your technical support services team has our back. We are very comfortable using the software after the thorough training you provided and we know if we need anything, Digiscribe is there for us.


Kim Capone, Office Manager
Dr. Mark Fleckner Long Island Ophthalmologist
Garden City, NY

Bringing You Our Best

With over 25 years of expertise, multiple certifications and top-tier partnerships, Digiscribe delivers the document management solutions you need to propel your business forward.

Your Information Is Safe With Us

With 24/7 surveillance, an advanced IT infrastructure, HIPAA trained staff and a SOC 2 Type 2 facility, we don’t compromise anything when it comes to the security of your documents.

When You Win, We Win

We listen to your needs and tailor a customized solution just for you–at Digiscribe we don’t believe in one-size-fits-all. And with a single point of contact and comprehensive technical support, the process is stress-free from start to finish.