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Industry Specific Success Stories
Accounts Payable
Accounts Receivable
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Industry Specific Success Stories

Accounts Payable

The United Illuminating Company
5 2 6

United Illuminating was using an inefficient microfilm-based system for their Accounts Payable files. A/P staff were spending up to 6 hours a day to prepare documents for filming and to retrieve, copy and fax documents to employees in other departments.
Document retrieval took over 10 minutes as only one person could access the microfilm at a time. And access to business-critical documents was severely limited during the 1-2 week filming process.
By switching to an outsourced, integrated document management solution from Digiscribe, employees companywide can now retrieve the billing data they need in seconds—right from their computer.

The company also saved $20,000 in annual payroll costs and realized a return on investment in just one year.
 
3 1 4
United Illuminating

Challenges

Solution

Benefits

  • A/P Department needed a faster, more efficient way to access invoices and other A/P documents.
  • A/P staff spent up to 6 hours a day to prepare documents for filming and to retrieve, print and fax documents to employees in other departments.
  • Slow response time to document requests from other departments.
  • Microfilmed documents could be accessed by only one user at a time.
  • Reduced employee productivity.
  • High overtime costs.
  • Access to business-critical documents was severely limited during the 1-2 week filming process.
  • Thousands of A/P files are picked up, scanned and indexed by Digiscribe biweekly.
  • Scanned documents are uploaded to ImageSilo®—a secure, off-site Web-based repository—for storage, retrieval and distribution.
  • Files are available within 48 hours and can be retrieved by employees companywide via computer, 24x7.
  • The document management system was integrated seamlessly with Oracle® PeopleSoft®.
  • Advanced audit capabilities and security controls performed automatically with ImageSilo.
  • Greater employee efficiency.
  • Immediate access to A/P invoices and documents from any department by computer, 24x7.
  • A/P staff can focus on their core responsibilities.
  • $20,000 reduction in annual payroll costs.
  • ROI realized in just one year.
  • Employees working in Oracle PeopleSoft can view linked A/P documents with a single keystroke.
  • Simplified regulatory compliance and auditing.
  • No IT support or infrastructure required.
  • No capital investment required.
  • Streamlined business processes among departments.

United Illuminating was so pleased with this document management solution that they now also send their work orders and general ledgers to Digiscribe for scanning, indexing and hosting on ImageSilo.

ImageSilo® is a registered trademark of Digitech Systems, Inc. Oracle® and PeopleSoft® are registered trademarks of Oracle Corporation and/or its affiliates.

 

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