Challenges

Solution

Benefits

• A/R Department needed a faster, more efficient way to handle customer billing issues.
• Too many lost or misplaced proof-of-delivery documents.
• Employees spent up to 30 minutes searching for files.
• Slow payment was negatively affecting cash flow.
• Had to hire two part-time filing employees.

• Thousands of proof-of-delivery receipts are now picked up, scanned and indexed by Digiscribe each week.
• Scanned files are stored on ImageSilo®—a secure Web-based repository—and are available within 24 hours.
• Staff can retrieve proof-of-delivery receipts from their computer in less than 3 seconds.
• Documents are accessible 24X7 from any Web browser.

• Billing issues and inquiries are solved with one phone call.
• Faster payments and improved cash flow.
• No need to warehouse past receipts, reducing storage costs.
• Better use of office space as less storage and filing cabinets are required.
• Part-time filing staff were let go, cutting payroll costs.
• No need for capital outlay or IT staff involvement.
• Built-in security, with audit trails and utilization reports.