Read
the case studies below to find out
how Digiscribe’s document management solutions helped these
businesses operate more efficiently, reduce costs and improve profits.
Digiscribe has developed cost-effective document management
solutions for companies of all sizes and industries,
eliminating the paper in document-intensive functions.
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Industry: Financial Services
Objective: Improve customer service and facilitate
telecommuting staff efforts
Application: Client Files |
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| Growth at a leading
actuarial service provider had caused an explosion of
paperwork, and files were often taken off-site by the 20% of
staff who telecommuted. Digiscribe created a web-based
document management repository that is integrated with the
company’s Customer Resource Management system. Thousands of
legacy client files were scanned and uploaded, and new
client files are scanned in-house with bar-code sheets
generated from the CRM system for auto indexing.
Telecommuters now access client files from anywhere at any
time. Customers can receive requested documentation in
seconds, and satisfaction is at an all-time high.
Click here to read full success story |
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Industry: Food
Distribution
Objective: Improve delivery validation and billing
resolution for better cash flow
Application: Accounts Receivable/Proof of Delivery |
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| Misplaced and/or
misfiled proof-of-delivery slips were slowing billing
resolution, payment, and cash flow at a leading food
distributor in the New York tri-state area. Now, proof of
delivery documents are scanned and uploaded to the ImageSilo
web-repository for immediate retrieval and distribution from
the computer. Customer billing issues are resolved in
minutes, not days, collections have improved and personnel
costs were reduced.
Click here to read full success story |
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Industry: Healthcare
Objective: Digitize paper-based patient files and integrate them with existing EMR System.
Application: Current Patient Charts, Archived Patient Files, Hospital Files |
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| A crisis emerged as a multi-physician practice prepared to bring a new physician and his staff on board. No space existed to house the new group, with the exception of an examining room that was filled with archived patient charts and an already cramped administrative work area. There was no room to incorporate additional files belonging to the physician. The practice was either going to have to move to larger space or eliminate the paper files to allow for growth. The Practice Administrator realized a robust document management solution would allow them to stay in their location and improve the efficiency of the office.
Click here to read full success story
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Industry: Healthcare
Objective: Gain fast, easy access to all case-related
documents
Application: Case Management and Work Tickets |
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| Lab technicians at a
full-service prosthetic and cosmetic dental facility in the
New York metro area needed quick easy access to hundreds of
individual work tickets throughout each stage of development
and production. Digiscribe set up in-house scanning and
electronic storage for all case management files and
associated work tickets. A document management system allows
for immediate retrieval of all critical technical and shade
information in seconds directly from within Labtrac, the
lab’s line of business software.
Click here to read full success story |
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Industry: Hospitality
Objective: Allow multi-departmental access to critical
billing-related information and increase staff productivity
Application: Accounts Payable |
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| AP staff at a
prestigious hospitality group was constantly distracted from
their core functions by requests from other departments for
billing-related documents. Digiscribe now scans and uploads
all invoices, checks and AP files to a web-repository on a
weekly basis. This service is integrated with the company’s
ERP platform for real time access to information. AP staff
productivity has improved and access to financial
information throughout the company is now immediate and
direct.
Click here to read full success story |
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Industry: Public Utility
Objective: Streamline document handling and eliminate staff
overtime costs
Application: Accounts Payable |
The United Illuminating Company |
| A large Northeast
public utility had a cumbersome microfilm-based AP system
that required hours of document preparation and hampered
access to business-critical information. Now AP files are
scanned and managed electronically for immediate access by
the AP staff and financial managers. Payroll costs have
decreased by $20,000 and a ROI was realized in less than one
year. Compliance with Sarbanes-Oxley and other regulatory
requirements are ensured with the new system’s advanced
audit capabilities.
Click here to read full success story |
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Industry: Third Party
Administrators
Objective: Provide easy shared access to all active files.
Application: Client Files |
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| A leading employee
benefits consulting and administrative services firm was
drowning in paper; its employees were unable to efficiently
coordinate efforts and respond to clients’ queries on a
timely basis. Now all plan documents, valuation files, 5500
forms and other client-related documents are reviewed,
edited, emailed or printed directly from the consultants’
computer from a web-base document management system. Dozens
of file cabinets have been eliminated in preparation for a
move to smaller premises.
Click here to read full success story |
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oklyn,
Kings County NY, Bronx, Staten Island, Long Island, Nassau County NY,
Suffolk County NY, Westchester County NY, Putnam County NY, Rockland County
NY, Orange County NY, Fairfield County CT, New Haven County CT, Hartford
County CT, Bergen County NJ, Passaic County NJ, Essex County NJ, Union
County NJ, Hudson County NJ, Morris County NJ, Middlesex County NJ, Somerset
County NJ