Elmsford, New York – October 18, 2012 – Digiscribe International, provider of document scanning services, document management solutions and workflow automation software throughout the New York Metro area today announces that two more members of the Digiscribe technical support team have been trained and certified in FileBound® Document Management software. This brings the total number of certified FileBound Professionals at Digiscribe to five and the total number of certified FileBound Engineers to three.
Certification as a FileBound Engineer involves a full week of training that covers the following:
- Designing and configuring a FileBound system to solve different office automation and document management problems
- Using the Workflow Process Designer to create workflow processes
- Installing and troubleshooting a FileBound solution, which covers the FileBound server and MS SQL2008 R2 and SQL Express for the FileBound database
Having fully trained and certified document management professionals as part of their dedicated FileBound technical services team reflects Digiscribe’s commitment to offering the highest quality professional services and technical support for FileBound users. These professional services include designing workflow and providing installation, integration and training for FileBound’s full line of document management software and cloud-based solutions.
According to Rex Lamb, CEO of Marex (the developer of FileBound software), “Our top priority is working with leading solution providers like Digiscribe to share the knowledge they need to successfully help organizations implement FileBound solutions that automate their processes and improve the way they manage documents and information.”
“After completing this intense level of FileBound training, our technical support team now has the strongest understanding of how to design and implement document management and workflow automation for our clients throughout the Northeast,” commented Mitch Taube, Digiscribe President. He goes on to say, “Every Digiscribe client has unique office automation and document management needs. Our capability to create a robust, customized FileBound solution for each client is key to improving their business process efficiency throughout their organization.”
Digiscribe delivers paperless office solutions that eliminate manual and inefficient business processes in accounts payable, human resources, and other critical business areas. Our clients engage us to lower costs, improve efficiency, and mitigate compliance risk throughout their organizations. We offer cost-effective services and software including outsourced digital mailrooms, mailroom scanning, workflow automation, cloud document management software, and document scanning. Digiscribe’s New York office is one of the first SOC 2 Type 2 document conversion centers in the tri-state area, and our New England office is a Massachusetts Privacy Law compliant facility. Both offer award winning technical support and customer service, more than 30 years of experience, and a HIPAA compliance trained staff.
FileBound by Upland Software delivers business process automation and document management applications that improve the operation of any organization by connecting users with the information they need to work more efficiently and effectively. With FileBound, customers can build automated workflow processes and centrally manage documents to improve compliance, collaboration and access to information. FileBound applications can be deployed locally or as a cloud-based service and have been implemented by organizations of all sizes around the world. For more information, visit https://uplandsoftware.com/filebound.
About Upland Software
Upland Software (Nasdaq: UPLD) is a leading provider of cloud-based Enterprise Work Management software. Our family of applications enables users to manage their projects, professional workforce and IT investments, automate document-intensive business processes and effectively engage with their customers, prospects and community via the web and mobile technologies. With 2,000 customers and over 235,000 users around the world, Upland Software solutions help customers run their operations smoothly, adapt to change quickly, and achieve better results every day. To learn more, visit www.uplandsoftware.com.