Norwood, Massachusetts – May 30, 2012 – Digiscribe New England, provider of document scanning services, document management solutions and workflow automation software throughout New England, has experienced exponential growth due to increased market demand for the company’s enterprise content management (ECM) solutions. This is largely possible through the deep experience of industry veterans Tom Zeliff and Susan Matthews who joined the Digiscribe team in 2010.
Organizations throughout New England all need to maximize business process efficiency now more than ever, particularly those in the biotech, pharmaceutical, manufacturing, education, healthcare, and insurance industries. Specifically, they need new ways to reduce costs and improve process efficiencies in areas including accounts payable, human resources and regulatory compliance. New York-based Digiscribe International, a sister company of Digiscribe New England, offers a wide breadth of office automation solutions and services to help organizations deal with these issues. Zeliff and Matthews bring these capabilities to New England, with special expertise in implementing advanced data capture with OCR for full-text search, cloud-based or in-house document management solutions, and ECM integration with enterprise resource planning (ERP) and line-of-business systems.
Tom Zeliff is a founding partner of Digiscribe New England with over 21 years of ECM experience. He has helped hundreds of well-run businesses and organizations throughout New England implement sophisticated document management solutions to help them achieve their goals. He pioneered many industry solutions and was the first to implement Digitech Systems’ ImageSilo cloud document management services in the Boston market in 1999.
Susan Matthews has over 19 years of experience as a document management information technology manager. She has provided application installation, training and ongoing support for hundreds of ECM clients, while consistently achieving record-high customer satisfaction rankings.
According to Mitch Taube, president of Digiscribe International, “Tom brings an impressive depth of technical expertise to understanding client requirements. He is very creative at designing unique solutions that bring measurable and undeniable value to their organizations. Susan achieved the first perfect score in the PaperVision Enterprise certification exam and her vast experience across the entire Digitech Systems product suite offers our New England clients a superior level of support. We are very pleased to have them both leading our New England operation.”
Between ECM solutions, you’ll find Zeliff coaching youth baseball and basketball, while Matthews likes to travel abroad.
Digiscribe delivers paperless office solutions that eliminate manual and inefficient business processes in accounts payable, human resources, and other critical business areas. Our clients engage us to lower costs, improve efficiency, and mitigate compliance risk throughout their organizations. We offer cost-effective services and software including outsourced digital mailrooms, mailroom scanning, workflow automation, cloud document management software, and document scanning. Digiscribe’s New York office is one of the first SOC 2 Type 2 document conversion centers in the tri-state area, and our New England office is a Massachusetts Privacy Law compliant facility. Both offer award winning technical support and customer service, more than 30 years of experience, and a HIPAA compliance trained staff.