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Business Process Outsourcing Blog


Thoughts on outsourcing your mailroom, automating business processes, document scanning, document management.

How Reliable is Your Cloud Document Management?

Many services you depend on are in the cloud, including email, online storage, social networking and hosting services. While these services are reliable a majority of the time, no service is safe from experiencing unplanned downtime. 2012 was filled with news stories of big names succumbing to extended periods of unexpected downtime, including Google services that included Gmail and Drive, Twitter, Amazon Web Services and GoDaddy.

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Five Nines and What That Means for Cloud Document Management

Last week, I talked about the importance of technical support when choosing document management software. If you are thinking about selecting cloud-based document management software, there is another essential factor to consider: uptime, otherwise known as availability.

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What Defines Great Document Management Technical Support?

It’s key to select a certified document management software reseller that has a highly trained technical support team and is backed by an even deeper level of technical support from the developer when selecting document management software.

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Technical Support Benchmarks You Can Count On

When choosing document management software, it is important to select a certified reseller that provides exceptional technical support to ensure the software is properly installed, your staff is well trained and your documents are available when you need them.

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How Reliable is Your Cloud Document Management?

Many services you depend on are in the cloud, including email, online storage, social networking and hosting services. While these services are reliable a majority of the time, no service is safe from experiencing unplanned downtime. 2012 was filled with news stories of big names succumbing to extended periods of unexpected downtime, including Google services that included Gmail and Drive, Twitter, Amazon Web Services and GoDaddy.

Read more

Last week, I talked about the importance of technical support when choosing document management software. If you are thinking about selecting cloud-based document management software, there is another essential factor to consider: uptime, otherwise known as availability.

It’s key to select a certified document management software reseller that has a highly trained technical support team and is backed by an even deeper level of technical support from the developer when selecting document management software.

When choosing document management software, it is important to select a certified reseller that provides exceptional technical support to ensure the software is properly installed, your staff is well trained and your documents are available when you need them.