October 14, 2020 by Mitch Taube Categories: Industry News & Insights

Our business principles start with our customers. Digiscribe aims to be a trusted partner to everyone we work with, offering lower cost and more efficient business process outsourcing (BPO) services to help our clients’ businesses grow. As put by Mitch Taube, CEO and co-founder of Digiscribe: “As we’ve grown as a business, our main priority is improving the experience and services we offer our clients every day. We do that by focusing on delivering exceptional services that are backed by the best software companies in workflow automation and cloud storage today.”

As a full-service BPO provider, Digiscribe has sought out the best of the best companies to partner with and has established long-term relationships with them. This results in Digiscribe’s ability to consistently deliver quality office solutions and service and an ability to collaborate with the best in the business to create tailored, unmatched offerings for our clients. Years of vendor relationships and superior customer service have also led to awards and credentials as well:

Digiscribe + Nvoicepay Partnership: An “Invoice Receipt to Payment” AP Solution

Digiscribe and Nvoicepay partnered together to offer a seamless accounts payable solution, from receival of invoices through payment. Nvoicepay is a FLEETCOR company and the leading supplier of payment automation with over 500 customers, including publicly traded companies, across 2,700 entities.

Both companies identified a customer need to simplify the process of invoice payment, improving vendor relationships, reducing manual errors, and decreasing the time it takes for employees to process invoices. As put by Josh Cyphers, President of Nvoicepay at the start of their partnership: “More than ever, businesses are turning to electronic payment solutions with remote capabilities, and Nvoicepay is eager to deliver. We look forward to our partnership with Digiscribe and are excited to offer a powerful solution to our mutual customers.” Digiscribe and Nvoicepay hosted a webinar to kickoff their collaboration and talk more about the future of invoice processing. You can learn more about how Digiscribe and Nvoicepay offer an end-to-end AP automated solution here.

Digiscribe Partners with UKG, A Leading Global Human Resource & HCM Solutions Provider

Digiscribe has always been a leader in high volume, high quality document scanning and indexing, helping companies go paperless. This expertise has led to a partnership with UKG, a global leader in human resource and HCM solutions servicing clients including Tesla, Marriott, and other Fortune 500 companies. Digiscribe is one of only two national document scanning partners for UKG, scanning and indexing their clients’ employee files and uploading the digitized documents to the UKG platform. Digiscribe also has the expertise to convert legacy systems and digital documents on shared drives and format them correctly for upload to UKG’s software suite. Aggregating archived, current, and future employee files on one platform is critical to delivering an unmatched suite of HR and workforce management solutions, and Digiscribe is proud to be part of UKG’s solutions.

Digiscribe Serves on FileBound Executive Partner Council

FileBound is a cloud-based document and workflow automation software and is part of publicly-traded Upland Software’s enterprise work management platform. FileBound and Digiscribe have a long-term partnership working together to deliver tailored workflow automation solutions. While it is inefficient, time consuming, error-prone, and costly to process and store business-critical documents manually, this cloud software reduces costs and saves time, automating manual tasks, while also providing the benefits of cloud storage and organization.

Understanding Digiscribe’s leadership in the document scanning, document management, and workflow automation space, FileBound invited this BPO service provider to sit on their Executive Partner Council. In this role, Digiscribe joins a select group of leading document imaging and enterprise content management (ECM) companies worldwide.

As put by FileBound Vice President of Channel Partner Sales, John Fox: “FileBound is pleased to welcome Digiscribe onto our Executive Partner Council. Executive Partners are selected based upon their high-level of professionalism and sustained record of success in helping businesses and organizations implement solutions that automate their processes and improve the way they manage information. Digiscribe has demonstrated a commitment to excellent customer service, and the industry knowledge brought to FileBound will drive our continued innovation and mutual success.”

Ensure Document Safety: Digiscribe Is SOC 2 Type 2 Audited

When selecting a BPO partner, it’s essential to choose one with this certification to reduce the risk of a sensitive information breach. With warnings from Bruce Dorris, President and CEO of the Association of Certified Fraud Examiners (ACFE), on the increased fraud risk during the coronavirus pandemic, it’s more important now than ever to make sure your company, and customer data, isn’t getting into the wrong hands.

A SOC 2 Type 2 report is awarded to companies by the American Institute of CPAs (AICPA) ensuring that all documents handled meet at least one of the five “trust service principles”—security, availability, processing integrity, confidentiality, and privacy. Companies are audited annually before being awarded the report. SOC 2 Type 2 audits ensure that your business process outsourcing service provider uses essential protocols that protect the sensitive information in your business-critical documents, such as your personal customer data. Since 2013, Digiscribe has received a SOC 2 Type 2 Excellence award from the AICPA every year following its annual audit from the organization.

Digiscribe Receives Digitech’s Gold Star Partner Award, Year After Year

Digitech Systems, a leading document management software company, consistently recognizes Digiscribe with its prestigious Gold Star Partner Award. Gold Star Partner status recognizes Digiscribe’s excellent support to the end-user community of Digitech Systems’ document management software suite, including cloud-based ImageSilo®, PaperVision® Enterprise, PaperVision® Capture, and PaperFlow™. Digiscribe ensures their clients’ success with the Digitech suite of document management software by providing top quality service and technical expertise. Digiscribe continues to be one of their top partners nationwide and an important solution provider in the New York and New England markets specifically.

Digiscribe’s founding principles of customer-centric service, quality vendor relationships, and superior market-leading BPO solutions has led us to secure these strong relationships with fellow leaders in the field. And as our partners trust us, you can trust us as your long-term business process outsourcing provider by calling 888.294.1965 or feel free to contact us.

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