The Washington Post reveals one U.S. government agency has spent over $1B and more than 10 years to upgrade a critical paper process to digital. So far that has resulted in just one electronic form going online.
Going digital and automating a process with electronic forms, or e-forms, doesn’t have to be this embarrassingly lengthy or costly. What went wrong? How can organizations implement e-forms and improve workflow automation more efficiently?
What Went Wrong?
- Lack of clarity
- Lack of speed
- Lack of ease
- Lack of integration
Lost in the Digital Maze
After a decade of work, and spending double the original half a billion dollar budget, the Department of Homeland Security (DHS) and U.S. Citizenship and Immigration Services (USCIS) have managed to put only one e-form online and facilitate one type of fee to be processed via the web. That’s out of almost 100 forms that need to be digitized, and 40 different types of fees to be paid.
Fox News coverage highlights that it’s expected to take another four years, and over $3 billion to complete the migration project.
Streamlining Your Digital Evolution
Even massive transformations of paper-based processes in government agencies don’t have to be this hard, or a fraction as expensive. Much less so for businesses.
There are many benefits of creating e-forms and online applications including:
- Increasing efficiency
- Preparing for growth
- Managing surges in demand
- Reducing labor costs
- Eliminating the need for manual data entry
- Improving accuracy
- Automating workflow
- Streamlining business processes
The Benefits of Working with an Experienced Document Management Company
Enrolling the assistance of a firm specializing in empowering organizations to go digital can make a massive difference in evolving into digital expediently, effectively and affordably.
In the case of digitizing e-forms an experienced partner can help:
- Achieve clarity on objectives in advance
- Design e-forms easily and quickly
- Integrate e-forms into your business process
- Ensure easy integration with current line-of-business software so data is extractable and can be shared
- Facilitate easily searchable information with cloud-based document management software
- Leverage cloud-based software to eliminate need for large capital investments
It’s Easier Than You Think
Large or small, public or private; there are many benefits of going digital. E-forms are a critical part of efficient workflows today. Fortunately, going digital doesn’t have to be as sensational as the above example. Partnering with an experienced document management company can help you get clarity, digitize quickly and efficiently, and not only begin reaping the benefits, but ensure smooth and affordable upgrades in the future.