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Business Process Outsourcing Blog


Thoughts on outsourcing your mailroom, automating business processes, document scanning, document management.

Incorporate BPO into Your Business Continuity Plan

Companies face new challenges as they continue to do business in what will be the “new normal” and are turning to business process outsourcing, enabling a more adaptive and cost-effective business model in a heightened financially risky environment.

Read more

Cloud Document Management: During and After COVID-19

The coronavirus is transforming businesses operations and what companies need to function now and in the future. No one knows what the “new normal” will be, but companies are seeing the need to upgrade their tech infrastructure, subscribe to videoconferencing, upgrade cloud storage, and implement cloud document management software.

Read more

How a Digital Transformation Could Improve Your Customer Service

According to a PWC survey, companies who offer great customer service can charge a 16% higher price for their products and services. As you look for ways to improve your customer experience, a digital transformation can eliminate customer pain points in surprising ways.

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Implementing AP Automation: Best Practices

Did you know that to experience the benefits of accounts payable (AP) automation, you don’t need to dive into a fully-featured solution all at once? Studies show that even automating small pieces of the AP process at a time could still have a significant positive impact on the efficiency of your operations.

Read more

Lab Notebook Scanning: Five Things You Should Know

There are a lot of things to consider before scanning lab notebooks. How sensitive is the information? Is it legally protected? How many pages need to be digitized? How will the information be used and shared in the future? Answering these questions for yourself will help you find a complete scanning solution.

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3 Inspiring Stories of Increased Workplace Productivity

Explore the stories of three organizations who went paperless because they were tired of dealing with paper problems. Now, with their new paperless systems and processes, they’ve all seen radical improvements to their efficiency and are able to be much more responsive to customers and other stakeholders.

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How Non-Profits Can Defray Rising Office Rents

Over the past five years, asking rents of office space in Manhattan have risen on average by 7%. If this weren’t hard enough, asking rents on older loft buildings in places like South Midtown – historically shunned by traditional businesses and coveted by non-profits – have risen 29% due to an influx of tech firms who are drawn to these spaces.

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Incorporate BPO into Your Business Continuity Plan

Companies face new challenges as they continue to do business in what will be the “new normal” and are turning to business process outsourcing, enabling a more adaptive and cost-effective business model in a heightened financially risky environment.

Read more

The coronavirus is transforming businesses operations and what companies need to function now and in the future. No one knows what the “new normal” will be, but companies are seeing the need to upgrade their tech infrastructure, subscribe to videoconferencing, upgrade cloud storage, and implement cloud document management software.

According to a PWC survey, companies who offer great customer service can charge a 16% higher price for their products and services. As you look for ways to improve your customer experience, a digital transformation can eliminate customer pain points in surprising ways.

Did you know that to experience the benefits of accounts payable (AP) automation, you don’t need to dive into a fully-featured solution all at once? Studies show that even automating small pieces of the AP process at a time could still have a significant positive impact on the efficiency of your operations.

There are a lot of things to consider before scanning lab notebooks. How sensitive is the information? Is it legally protected? How many pages need to be digitized? How will the information be used and shared in the future? Answering these questions for yourself will help you find a complete scanning solution.

Explore the stories of three organizations who went paperless because they were tired of dealing with paper problems. Now, with their new paperless systems and processes, they’ve all seen radical improvements to their efficiency and are able to be much more responsive to customers and other stakeholders.

Over the past five years, asking rents of office space in Manhattan have risen on average by 7%. If this weren’t hard enough, asking rents on older loft buildings in places like South Midtown – historically shunned by traditional businesses and coveted by non-profits – have risen 29% due to an influx of tech firms who are drawn to these spaces.