Business Process Outsourcing Blog

By now, you probably know the advantages of going paperless: instantaneous document retrieval, improved efficiency, cost-savings, searchable text, reduced space needs, more easily meeting compliance guidelines, etc. But how do you do it? Should you outsource the scanning of your documents to a local scanning company or do it yourself (DIY) by investing in people, equipment and software? Or should you consider some combination of both outsourcing and DIY?

Evaluating the quality of a document scanning company goes beyond the actual scanning process. It involves reviewing the processes they have in place from the moment your documents arrive in their production facility l to final delivery of digital images and data back to you.

With borrowers facing billions of dollars in education-related debt due to the rising cost of higher education over the past few decades, student loans are already a hot topic. The topic has gotten even more attention lately due to the discovery that billions of dollars – $5 billion to be exact – in student loan debt may vanish completely due to missing paperwork and poor recordkeeping on the part of private lenders. While that might be great news for indebted students, it’s terrible news for these lenders.

Document indexing is the identification of specific attributes of a document to simplify and expedite accurate retrieval of a document. It’s important that document indexing is done accurately otherwise it’s difficult, if not impossible, to get back to a scanned document.

One hospital’s accounts payable processing problems may sound familiar. Every month, invoices flowed in by the (mail) truckload and filled up their email inboxes, and their invoice processing procedures floundered. This AP processing nightmare increased the risk of not closing the month out on time, processing duplicate invoices, and losing critical vendors unhappy with late or missed payments. This simply could not go on.

A low-cost document scanning quote can be extremely tempting, but what exactly does that quote cover?

When scanning documents, you need to ensure you can quickly find and retrieve them afterwards. It’s important to automate this process as much as possible when there are multiple index fields and millions of records to ensure accuracy and minimize exceptions.