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Business Process Outsourcing Blog


Thoughts on outsourcing your mailroom, automating business processes, document scanning, document management.

Incorporate BPO into Your Business Continuity Plan

Companies face new challenges as they continue to do business in what will be the “new normal” and are turning to business process outsourcing, enabling a more adaptive and cost-effective business model in a heightened financially risky environment.

Read more

Cloud Document Management: During and After COVID-19

The coronavirus is transforming businesses operations and what companies need to function now and in the future. No one knows what the “new normal” will be, but companies are seeing the need to upgrade their tech infrastructure, subscribe to videoconferencing, upgrade cloud storage, and implement cloud document management software.

Read more

How a Digital Transformation Could Improve Your Customer Service

According to a PWC survey, companies who offer great customer service can charge a 16% higher price for their products and services. As you look for ways to improve your customer experience, a digital transformation can eliminate customer pain points in surprising ways.

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How to Choose a BPO Service that Fits Your Business Needs

Many business executives have heard of BPO (business process outsourcing) but think of it as merely call centers or other customer facing roles that are outsourced abroad. But today, many BPO services focus on the backend of your operations and can actually improve your relationship both with your customers and vendors, achieving significantly more for your business.

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4 Ways To Lower Operational Costs and Increase Efficiency in 2020

As an executive entering 2020, it’s important to look at the everyday processes within your firm that could be slowing your company down and decreasing revenue. Even small snags in timing on a day-to-day basis can cost significant amounts in lost revenue.

Read more

All About Document Scanning for your Company

Learn all about document scanning - what it is, who it's beneficial for, what the applications are, what quality scanning is and looks like, when it's a good time to implement it in your organization, and how to select a scanning partner.

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Why Protecting Research Data Should Be a Top Priority

We have the technology to bring handwritten research data (current or historical) into the digital sphere. R&D organizations can now protect their raw data from loss, theft, and mistaken destruction by scanning and indexing notebooks and storing them electronically.

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Incorporate BPO into Your Business Continuity Plan

Companies face new challenges as they continue to do business in what will be the “new normal” and are turning to business process outsourcing, enabling a more adaptive and cost-effective business model in a heightened financially risky environment.

Read more

The coronavirus is transforming businesses operations and what companies need to function now and in the future. No one knows what the “new normal” will be, but companies are seeing the need to upgrade their tech infrastructure, subscribe to videoconferencing, upgrade cloud storage, and implement cloud document management software.

According to a PWC survey, companies who offer great customer service can charge a 16% higher price for their products and services. As you look for ways to improve your customer experience, a digital transformation can eliminate customer pain points in surprising ways.

Many business executives have heard of BPO (business process outsourcing) but think of it as merely call centers or other customer facing roles that are outsourced abroad. But today, many BPO services focus on the backend of your operations and can actually improve your relationship both with your customers and vendors, achieving significantly more for your business.

As an executive entering 2020, it’s important to look at the everyday processes within your firm that could be slowing your company down and decreasing revenue. Even small snags in timing on a day-to-day basis can cost significant amounts in lost revenue.

Learn all about document scanning - what it is, who it's beneficial for, what the applications are, what quality scanning is and looks like, when it's a good time to implement it in your organization, and how to select a scanning partner.

We have the technology to bring handwritten research data (current or historical) into the digital sphere. R&D organizations can now protect their raw data from loss, theft, and mistaken destruction by scanning and indexing notebooks and storing them electronically.