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Business Process Outsourcing Blog


Thoughts on outsourcing your mailroom, automating business processes, document scanning, document management.

7 Tips for Workplace Safety Post-COVID-19

With the coronavirus first hitting New York City, members of the Metropolitan Executive Alliance, a cultivated group of New York’s top business leaders of which Digiscribe is a member, came together to find long-term business solutions for companies trying to grapple with how to operate in this “new norm.” The thought leaders within this group put together some guidelines and ideas on how to improve the safety within offices across our country.

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How COVID-19 Is Forcing Digital Transformation Within Companies

COVID-19 has challenged companies, forcing them to realize how critical digital transformation is for their survival. Digital transformation is the use of digital technologies to create new–or modify existing–business processes, culture, and customer experiences to meet changing business or market requirements.

Read more

Incorporate BPO into Your Business Continuity Plan

Companies face new challenges as they continue to do business in what will be the “new normal” and are turning to business process outsourcing, enabling a more adaptive and cost-effective business model in a heightened financially risky environment.

Read more

Cloud Document Management: During and After COVID-19

The coronavirus is transforming businesses operations and what companies need to function now and in the future. No one knows what the “new normal” will be, but companies are seeing the need to upgrade their tech infrastructure, subscribe to videoconferencing, upgrade cloud storage, and implement cloud document management software.

Read more

How a Digital Transformation Could Improve Your Customer Service

According to a PWC survey, companies who offer great customer service can charge a 16% higher price for their products and services. As you look for ways to improve your customer experience, a digital transformation can eliminate customer pain points in surprising ways.

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How to Choose a BPO Service that Fits Your Business Needs

Many business executives have heard of BPO (business process outsourcing) but think of it as merely call centers or other customer facing roles that are outsourced abroad. But today, many BPO services focus on the backend of your operations and can actually improve your relationship both with your customers and vendors, achieving significantly more for your business.

Read more

4 Ways To Lower Operational Costs and Increase Efficiency in 2020

As an executive entering 2020, it’s important to look at the everyday processes within your firm that could be slowing your company down and decreasing revenue. Even small snags in timing on a day-to-day basis can cost significant amounts in lost revenue.

Read more
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7 Tips for Workplace Safety Post-COVID-19

With the coronavirus first hitting New York City, members of the Metropolitan Executive Alliance, a cultivated group of New York’s top business leaders of which Digiscribe is a member, came together to find long-term business solutions for companies trying to grapple with how to operate in this “new norm.” The thought leaders within this group put together some guidelines and ideas on how to improve the safety within offices across our country.

Read more

COVID-19 has challenged companies, forcing them to realize how critical digital transformation is for their survival. Digital transformation is the use of digital technologies to create new–or modify existing–business processes, culture, and customer experiences to meet changing business or market requirements.

Companies face new challenges as they continue to do business in what will be the “new normal” and are turning to business process outsourcing, enabling a more adaptive and cost-effective business model in a heightened financially risky environment.

The coronavirus is transforming businesses operations and what companies need to function now and in the future. No one knows what the “new normal” will be, but companies are seeing the need to upgrade their tech infrastructure, subscribe to videoconferencing, upgrade cloud storage, and implement cloud document management software.

According to a PWC survey, companies who offer great customer service can charge a 16% higher price for their products and services. As you look for ways to improve your customer experience, a digital transformation can eliminate customer pain points in surprising ways.

Many business executives have heard of BPO (business process outsourcing) but think of it as merely call centers or other customer facing roles that are outsourced abroad. But today, many BPO services focus on the backend of your operations and can actually improve your relationship both with your customers and vendors, achieving significantly more for your business.

As an executive entering 2020, it’s important to look at the everyday processes within your firm that could be slowing your company down and decreasing revenue. Even small snags in timing on a day-to-day basis can cost significant amounts in lost revenue.