“Offering online access to manifests allows us to offer the same services as much larger companies and still be able to charge 30% less. It really helps us get in with hospitals and other large facilities—they love that we can streamline and automate the way they access their manifests and provide that access 24/7. We could have never done this 15 years ago when there were no affordable cloud-based document management solutions.”
Charles Dippolito, Jr. / Owner Approved Storage & Waste Hauling
What problems did Approved Storage & Waste Hauling face?
Maintain a competitive advantage by delivering superior customer service for a growing customer base
Immediately respond to customer requests for waste manifests during a state or federal audit
Store, share, and manage waste manifests more easily, quickly, and securely
What solutions helped them?
Outsource scanning and indexing of waste manifests
Cloud document management software provides secure storage and immediate sharing of customer waste manifests
What impact did the solutions have?
Enhanced customer service as inquiries are handled immediately and most customers can serve themselves quickly
Audit trails, security logs, and utilization reports to ensure data security and regulatory compliance
Maintains competitive advantage over much larger Fortune 500 businesses with competitive pricing and better customer service