Industry / Healthcare/Medical
“Offering online access to manifests allows us to offer the same services as much larger companies and still be able to charge 30% less. It really helps us get in with hospitals and other large facilities—they love that we can streamline and automate the way they access their manifests and provide that access 24/7. We could have never done this 15 years ago when there were no affordable cloud-based document management solutions.”
Charles Dippolito, Jr. / Owner
Approved Storage & Waste Hauling
What problems did Approved Storage & Waste Hauling face?
- Maintain a competitive advantage by delivering superior customer service for a growing customer base
- Immediately respond to customer requests for waste manifests during a state or federal audit
- Store, share, and manage waste manifests more easily, quickly, and securely
What solutions helped them?
- Outsource scanning and indexing of waste manifests
- Cloud document management software provides secure storage and immediate sharing of customer waste manifests
What impact did the solutions have?
- Enhanced customer service as inquiries are handled immediately and most customers can serve themselves quickly
- Audit trails, security logs, and utilization reports to ensure data security and regulatory compliance
- Maintains competitive advantage over much larger Fortune 500 businesses with competitive pricing and better customer service
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