“Accuracy at our level of quality is essential. Our records are doctor and patient specific…if a patient has a crown done now and then another one made 6 months or a year from now, we reference that information. You can imagine the increased efficiency of a couple of keystrokes versus searching through boxes!”
Gail Broderick, MDT / Laboratory Director JK Dental Laboratory
What problems did JK Dental Laboratory face?
Paper-based filing system for case management and associated work tickets for dental prosthetics was slow and cumbersome
Lab technicians needed quick and easy access to work tickets throughout each stage of development and production
Paperwork orders cannot leave the lab at any time
Lab is running out of space and does not want to relocate
What solutions helped them?
In-house document scanning and indexing software
Cloud document management software for the secure storage, tracking and management of files
Kodak document scanners
What impact did the solutions have?
Technicians have immediate and continuous access to work tickets from within their line-of-business software, Labtrac
Faster order fulfillment and improved customer service
Reallocation of 30 square feet of office space by eliminating file cabinets